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NERCOMP EVENT
Live Meeting - Premier Support
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Microsoft offers various flexible support solutions based on customer needs. As a part of Microsoft Services, Premier Support is an annual agreement that provides a managed support offering with direct access to Microsoft technical expertise designed to help maximize the benefit of Microsoft solutions and minimize its total running cost. Premier Support will provide proactive strategic advice and guidance to help prevent IT problems from occurring, and prompt, accurate support to help resolve issues quickly, should any arise.
As a special offer to members of NERCOMP, Microsoft has customized its Premier Support offering. Where the required entry point for a stand-alone annual Premier Support agreement is about $60,000, this special offer to NERCOMP schools is about $26,000 annually; representing more than a 50% reduction to entry. This customized support package has been sized to fit both the support needs and budgetary constraints of the NERCOMP member schools and includes the following:
- A flexible set of hours that may be used for Microsoft Engineers to come onsite for design assistance, systems reviews, white boarding planning sessions, health checks, problem resolution, etc…
- 7 x 24 telephone support and the designation of severity level by the customer with Critical Situation escalation
- Designated Technical Account Manager that will set up reoccurring monthly calls to review your needs, provide guidance and bring in appropriate technical resources
Workshop Organizer/Host: Microsoft
Date/Time:
Wednesday, February 17, 2010
11:00am - 12:00pm
Registration begins at 11:00am
Location:
Webinar
,
Click
Here for a Map
Click Here for Directions
Special instructions:
Register with Dan Pessin at dan.pessin@microsoft.com or 425-538-0147.
Pricing:
Registration Price: $0
By clicking on the "Register" button below, you are indicating a commitment to attend and will be held responsible for the registration fee.
Your fee can be refunded if you notify us of a cancellation at least 1 days prior to the event via email to nercomp@nercomp.org.
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Additional Information
Event Schedule:
Related Media Files:
Contact Information:
Dan Pessin
425-538-0147
dan.pessin@microsoft.com
Hotel Information:
Technical Requirements:
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NERCOMP reserves the right to use any photographs or other mechanical recordings taken at NERCOMP events in promotional materials.
No mechanical recordings of any kind may be used at NERCOMP events without the prior written consent of NERCOMP organizers and presenters.
The views and opinions expressed at NERCOMP events do not necessarily reflect those of NERCOMP, nor does NERCOMP make any representation regarding the information presented at NERCOMP events.
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