Mark Berman is Chief Information Officer at MCLA, The Massachusetts College of Liberal Arts where he is responsible for all aspects of Information Technology and telecommunications. He came to MCLA from Williams College where he was Director for Networks and Systems for 18 years. Prior to Williams, he was employed at Digital Equipment Corp. as a Consulting Specialist in operating systems and networking issues. Mark has an MS in Telecommunications and Network Management from Syracuse University and a BS in Computer Science from the State University of NY. He has worked in various capacities with data networks, computer systems, and telecommunications for over twenty five years and has been active in professional organizations for most of that time. Mark is a Nercomp SIGmaster for technically oriented SIG workshops and has served on the board of the Consortium for Liberal Arts Colleges. He is also active in Educause where he is on the 2010 annual conference program committee. Mark has been a frequent presenter at the annual conferences of all these organizations.

Andrew W. White is Director of User Services at Bates College, where he has worked since 1999. His areas of oversight include faculty consulting, desktop support, help desk services, research computing. media development, classroom technology, student computing facilities, research and technology instruction, and campus-wide event support. Andrew has abiding interests in the convergence of library and technology services, facilities renovation, and the role of technology in shaping and sustaining higher education. Andrew completed an MA in literature and an MLS, both from Indiana University, along with a BA in English from SUNY Buffalo. Prior to Bates, he held positions in libraries and computing at Connecticut College and Indiana University. A resident of Portland, Maine, he can often be found, along with partner John and dogs, wandering the woods of northern New England.

As Director for Research and Instruction Services at Brandeis University, David helps lead a team of reference librarians and instructional technologists providing a broad range of services and programs supporting teaching, learning, and scholarship.
David's background is in higher education, instructional technology, and library-I.T. collaboration. He holds a Ph.D. in Comparative Literature from Brandeis, an M.A. in Humanities from Indiana State University, and has taught numerous French, Writing, and Humanities courses. In his years in I.T. at Brandeis, David worked in various capacities related to the support of instructional technology and user services, including managing the Language Media Center, Instructional Technology Resource Center, and Media Services group, as well as contributing to the management of key services-the course management system, model teaching and learning projects, classroom technology support, and public computing services. More recently, David's interests focus on integrating library and I.T. resources in instruction and research and exploring new areas of collaboration between faculty, students, and I.T. and library staff in teaching and learning. David sits on the SIG Masters Committee and the Program Committee, has hosted recent SIGs on videoconferencing and pedagogy, and has presented at the NERCOMP annual conference and at SIGs on student management and course management systems.

Beatrice Pulliam is currently Library Commons Librarian for Technology & Access at Providence College, where she has been responsible for library technology, Access Services, and Interlibrary loan since 2007. She has led many of her library's new technology initiatives and holds a Master of Science in Library & Information Science from Simmons College and a B.A. from the University of Michigan. Prior to joining the NERCOMP Board, Beatrice served on the NERCOMP Program committee for 3 years and as a SIGMaster for many Library and IT oriented programs. Beatrice is also director-at-large on the Simmons College GSLIS Alumni Board, and has held leadership positions in the New England chapters of the American Society for Information Science & Technology (ASIS&T) and the Association of College and Research Libraries (ACRL). Beatrice's interests include integrating emerging technologies and user services, UX, library and IT collaboration, and staff development.

Colleen is the Assistant Director for Web Strategy at Wheaton College (www.wheatoncollege.edu) in Norton, Massachusetts. Her responsibilities at Wheaton have included strategic technology advancement, technology communications and outreach, and organizational and professional development. Her team focuses on using the web to present the college effectively to external audiences; supporting students, faculty, and staff in their learning, teaching and work; and building a stronger community with clear internal communication-while ensuring that Wheaton's web site and services are sustainable. Colleen serves on the Board of Trustees for the NorthEast Regional Computing Program (NERCOMP). She co-founded, and serves on the Advisory Board for, the Susan Vogt Leadership Fellows Program to connect and develop emerging leaders in higher education. Colleen is a Fellow of the Frye Leadership Institute at Emory University and a Fellow of the Klingenstein Summer Institute for Independent School Leadership at Columbia University, Teachers College. Colleen has represented Wheaton College in The Boston Consortium, The Ocean State Higher Education Economic Development and Administrative Network (OSHEAN), and the Editorial Board for Academic Commons' LoLa. Colleen has presented extensively about technology, collaboration, and professional development including at EDUCAUSE's national, Mid-Atlantic, and Southeast conferences; NERCOMP's annual conferences and SIG events, TechLearn, CUPA-HR, and an Internet2 member meeting. Her writing has appeared in 'EDUCAUSE Quarterly' and in 'Teaching With Technology' a new book published by Chandos Publishing (Oxford). Prior to her arrival at Wheaton, Colleen was a fulltime music teacher, trombonist, conductor, composer-and early adopter of technology in musical settings. At Wheaton, she has partnered with many institutions, including OSHEAN, Internet2, the Rhode Island Network for Educational Technology (RINET), and the National Institute for Technology and Liberal Education (NITLE), to create educational events for K-20 musicians including performances, coaching sessions, and lectures. She holds a Bachelor of Music degree from the University of Massachusetts at Amherst and a Master of Arts degree from the University of Rochester's Eastman School of Music. She is a committee chair for the International Trombone Association and performs in an all-female jazz band.

Greg Banwarth is the Assistant Vice President of Information Technology / CIO for Cape Cod Community College in West Barnstable, MA. Before settling in the Massachusetts area in 2007, Greg worked as an Information Technology contractor in academic institutions in Tennessee and Georgia. His previous experience has included working for technology businesses in Ireland and Greece as well as providing technology consulting services for U.S. and Western European companies. Greg holds a Bachelor of Arts degree in Literature from the University of the South in Tennessee and a Masters of Education degree in Educational Technology from Georgia College and State University. He believes that community education coupled with national and international resources via technology enriched pedagogues are essential for producing a skilled, motivated and experienced work force. He is actively involved in a number of non-profit educational projects including connecting international and regional communities via consumer grade video conferencing software.

As Dean of Libraries, Academic Technology and Online Learning for Mercy College (NY), Dr. Braddlee holds responsibility for a merged Library/Technology organization serving more than 10,000 students at five campuses in the NYC metro area. His professional interests include student information literacy and technology fluency, adoption of new technologies, effective use of leaning management systems, open education and open source applications for higher education, social networking, and diversity. He has nearly 20 years of higher education experience with technology integration, technology support for teaching and learning, faculty development, and libraries. He holds a Ph.D. in Telecommunications from Indiana University, Bloomington, an M.A. in Radio-Television-Film from The University of Texas at Austin, and a B.A. from Hampshire College in Amherst, Massachusetts. He is a Fellow of the Frye Institute, class of 2006. Prior to Mercy, he has served in a range of positions, including Director of Academic Technology at Simmons College, Director of Academic Computing for Truckee Meadows Community College in Reno, Nevada, and as Graduate Faculty in the Reynolds School of Journalism at the University of Nevada, Reno, where he was also the first Director of the University's New Media Center. He is Past Chair of the NERCOMP Board of Trustees, a member of the Special Interest Group (SIG) Committee, the Annual Conference Program and Membership Committees. In 2004-2005, he served as Chair of the Annual Conference Program Committee. He also serves on the Executive Board of the Westchester Academic Libraries Directors Organization (www.waldolib.org), which supports more than 580 academic libraries through purchasing agreements, a consortial open-source ILS development project, and other services.

Christine has been at MIT in the IT department since 1994. In her most recent position as Manager for Strategic Communications for Information Services and Technology (IS&T) at MIT, she is responsible for both internal communications for the department and external communications to the MIT community, their clients, vendors and the world. She also works closely with the Head of Information Services and Technology (IS&T) at MIT on strategy and planning for the organization. Much of her experience has been to bridge boundaries and to cultivate and maintain relationships within IS&T, between IS&T and other MIT departments and between MIT and other universities. Prior to joining MIT, Christine worked as a Business Controller for four years at Coral Networks (a start-up corporation) and before that spent six years at Wang Laboratories as a Financial Analyst. Christine has been actively involved in the higher education community with NERCOMP, the Boston Consortium, and the Council for Advancement and Support of Education (CASE). She has been involved with NERCOMP as MIT's Institutional Representative (IR); as a collaborator with board members; on the annual SIG planning meeting; and on outreach and promotion of NERCOMP at MIT. She also is very involved with the Boston Consortium and in 2007 worked with several Boston Consortium members (who are also NERCOMP colleagues) to launch an IT and Libraries Communications Community of Practice which meets quarterly. She is a 2009 graduate from the Susan Vogt Leadership Fellows program with the Boston Consortium and a 2007 graduate from the CASE Summer Institute in Communications and Marketing with CASE. Christine received an AS from Marian Court Junior College of Business in 1984 and a BS in Accountancy from Bentley in 1991.

Linda Hilton is Chief Information Officer for the Vermont State Colleges, serving in this position since July, 2003. Prior to that, she served at Lyndon State College as Chief Technology Officer beginning in 1999. Because the five Vermont State Colleges use enterprise systems as shared services, Linda’s focus is balancing the competing needs of five colleges (Castleton State College, the Community College of Vermont, Johnson State College, Lyndon State College, and Vermont Technical College) against the efficiencies and economies of scale realized by sharing core systems. Shared systems include the ERP system, a Wide Area Network, Identity Management systems, the Learning Management System, and IT help desk, as well as ancillary systems such as a data warehouse, facilities management, and career services. Before moving to the northeast, Linda served as a dean and library director at The Haverford School near Philadelphia. Collaboration to realize institutional effectiveness while preserving the brand and unique identity of each college is at the core of Linda’s work with the Vermont state system. In this time of declining New England demographics and tight budgets, the collaboration and professional development fostered by NERCOMP is a critical resource for the continued effectiveness of the colleges and universities that it serves. As part of her engagement in the higher-education community, Linda serves as co-chair of the EDUCAUSE State Systems Constituency group and served as chair and co-chair of the EDUCAUSE Identity Management group from 2006-2010; she continues on that group as a member. She is a member of the 2011 CAMP (Campus Architecture and Middleware Planning) program committee, an event sponsored by Internet2 and InCommon. Additionally, Linda has been actively involved in the national user group for the ERP provider Datatel, serving on their user group board from 2003-2006 and chairing the national membership committee. Linda also sits on the conference planning committee for NERDUG, the regional Datatel User group. Linda has presented at NERCOMP, EDUCAUSE, DUG and NERDUG conferences. Linda lives in the Northeast Kingdom of Vermont on the campus of a private boarding school where her husband is headmaster. Their family includes children, grandchildren, and three lively hunting dogs. She holds a bachelor’s degree in English literature from Villanova University and a Masters in Information Services from Drexel University.

Deborah Moschella is the Director of Information Technology Services- User Services Division. She has been at Framingham State College since 2000. She is responsibility for providing technology services and training as well as to continuously improve technical support services offered to students, faculty and staff at Framingham State College. This includes, but is not limited to, management of the day to day operations for the help desks, service centers, technical support staff, media services, computer labs and technology enhanced classrooms. Deborah oversees all the technological aspects of the laptop initiative including, but not limited to, purchasing, imaging, distribution and collection, depot service (repairs) and overall support for the laptops.

Dr. H. David Todd is Associate Vice President and CIO at the University of Vermont. Prior to his current position, he had held positions as Vice Provost and CIO at the University of San Diego, Vice Provost for Outreach and Executive Director of Information Services at Montana State University-Bozeman, and Director of Information Technology Services and Adjunct Professor of Chemistry at Wesleyan University. He earned a B. S. in Chemistry from the University of Illinois and a Ph. D. in Theoretical Chemistry from the Johns Hopkins University. He taught a variety courses in chemistry and computer science as faculty member at Wesleyan. David has served as Faculty Member and Director of the Educause Leadership Institute; Board Member and Chair of the Seminars on Academic Computing; a Trustee of EDUCOM; Board Member for the Northwest Academic Computing Consortium, the Consortium of Liberal Arts Colleges, and the Digital Equipment Computer Users' Society (DECUS); Coordinator of the New Director's Seminar of the Seminars on Academic Computing (Snowmass conference); and in other service roles in educational and technology organizations. He is the author of a number of articles in theoretical chemistry, has presented on computing and information systems at NERComP, EDUCAUSE, SAC, DECUS, etc., and most recently has most recently collaborated routinely with colleagues on presentations and publications related to higher-education information systems management. Over the past twenty years, David has been engaged in over sixty consultations with colleges, universities, and non-profit organizations on issues related to organizing, managing, planning, and funding information technology and has served on three accreditation panels for the New England Association of Schools and Colleges.

As Vice President for Information Technology and Chief Information Officer at Clark University (www.clarku.edu), Pennie is responsible for ensuring that Clark's IT resources are aligned with the strategic priorities of the University, and that IT services are reliable, sustainable, easy to use, and cost efficient. To accomplish this task, she works with Clark's faculty, administration, staff and trustees to provide leadership, direction, and overall coordination of all aspects of information technology. This includes administrative and academic information systems, academic and instructional support, high performance computing, media services, technology-enhanced classrooms, videoconferencing and web streaming, web applications development, computing labs, help desk services, networks, systems, and IT/data security policies. She also coordinates University requests for the procurement of IT resources, and is responsible for the management of vendor and partner relationships. Prior to joining Clark, Pennie spent 15 years at Worcester Polytechnic Institute (WPI) as the Director of Academic Technology and Distance Learning where she was responsible for the design and implementation of a wide variety of technology solutions aimed at improving, extending or enhancing the educational goals of the University. She was employed at Texas Instruments as systems developer and at IBM as a marketing sales assistant. Pennie is actively involved in the higher education community. She has served on the NERCOMP program committee since 2000, chairing NERCOMP's Annual Conference in 2007. She has also served on the NERCOMP Board of Trustees since 2005. Pennie has been invited to present at numerous conferences/workshops including NERCOMP, EDUCAUSE, NLII, Blackboard User Conference, and the Council for Advancement and Support of Education (CASE). She has also been asked to consult on a variety of technology-mediated learning topics and has received over $1 million in external grants, contracts and gifts to support her work in these areas. Pennie received her BS in marketing at Worcester State College and her MBA with a concentration in information systems from Worcester Polytechnic Insitute.